View Full Version : Prinergy update to Mac workshop problems

10-22-2009, 06:48 PM
We recently upgraded our Prinergy server software to
Since the update, both of our Mac clients can't synchronize with the server.
No settings were changed on either the server nor the Macs
besides the update. We've tried copying the installer files locally,
but it didn't help. We can see the server and all files on it fine from
the Macs. The problem is specifically with the Workshop Client not
being able to synchronize with the server. When the Workshop Client
software is launched, the server version shows as <unknown>
and the Workshop Version is On our G5 we are running Java 5.
On our iMac it is Java 6. Any suggestions would be great.

10-22-2009, 08:02 PM
See if Tom's solution can help you...


10-22-2009, 09:31 PM
Thanks, that did solve the issue of the workshop recognizing the Prinergy server. Now I have a Java issue. I'm running OS X 10.6.1 and it runs JVM 1.6. I need it to run JVM 1.5. I think there is a system tweak but I haven't found it yet. More later. Thanks again.

10-22-2009, 10:02 PM
This site had the fix for the Java problem with Snow Leopard MacOS 10.6.1, worked like a charm.