PDA

View Full Version : FLIM deleted user license problem


digital@sig-1.com
07-12-2010, 04:08 PM
Because of my Preps issues, Kodak installed a temporary version of Evo to assign my Preps license. It was installed under a different Windows "user" then what I usually log in to. Other people sometimes use this computer to surf the net, but they kept logging into the wrong user, so after checking with Kodak, I deleted it. Now I can't launch Evo because apparently data critical to launching Evo was assigned to that user. NONE of my contacts at Kodak are responding to email, and I can't get in to Preps. It's a windows Evo user issue. Anyone know how to fix this?

digital@sig-1.com
07-12-2010, 08:00 PM
PITA, but it's fixed. Basically, long story short, it was (Windows) turn off sharing, turn on sharing. Reboot. (Mac) Unmount shared volume. Reboot. Mount shared volume. Relink folders.

Well, it was a little more involved, in telling Windows which log in to refer to and getting the correct password... but basically, that was it.

Thanks, Alan!